Your privacy is a trust we take seriously. This document clearly explains how bp99 collect, use, store, and protect your personal information as a user of our platform.
BP99 ("we", "our platform") respects the privacy of every user and is committed to protecting the personal information you share with us. This Privacy Policy applies to all users who access bp99.run, register an account, or use any of the services we offer.
We understand that your trust is the foundation of our relationship. The information you provide to bp99 — from your full name to your transaction history — will always be handled responsibly, transparently, and in accordance with applicable laws in Malaysia.
This policy is written in Bahasa Melayu to facilitate understanding for Malaysian users. In the event of any conflict between another language version (if available) and this Bahasa Melayu version, the Bahasa Melayu version shall prevail for Malaysian users.
To provide you with a secure, personalised, and high-quality service, bp99 may collect various types of personal information. We only collect what is strictly necessary for the stated purposes.
| Data Category | Example Information | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Mandatory (KYC) |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Data | Bank account number, e-wallet holder name (TNG, GrabPay, DuitNow) | Mandatory (deposits/withdrawals) |
| Verification Data | MyKad photo, selfie, proof of address | Required for withdrawals > RM 10,000 |
| Technical Data | IP address, browser type, device, OS | Automatic |
| Usage Data | Game history, deposit/withdrawal records, preferences | Automatic |
| Communication Data | Live chat records, support emails | Retained for reference |
BP99 collects your information through three main methods:
Information you provide during registration, profile updates, or when contacting bp99 customer support.
Technical and usage data collected through cookies, server logs, and tracking technologies when you browse the bp99 platform.
Verification data from licensed KYC providers, or basic information from payment providers such as FPX, Maybank2u, and CIMB Clicks to authenticate transactions.
Automatically collected technical data is necessary to keep your account secure. For example, if a login from an unfamiliar device or location is detected, the system bp99 will prompt additional verification to protect your account from unauthorised access.
BP99 uses the information collected for lawful and limited purposes. We never use your data for purposes not stated in this policy without obtaining your consent first.
BP99 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. This is our absolute promise to every member.
However, there are limited situations where we may need to share your information with certain parties:
| Recipient Parties | Purpose of Sharing | Legal Basis |
|---|---|---|
| Payment providers (FPX, TNG, GrabPay, DuitNow) | Processing deposits and withdrawals | Contract performance |
| Licensed KYC Providers | Identity and age verification | Legal obligations |
| Game providers (Pragmatic Play, Evolution, etc.) | Secure game delivery | Contract performance |
| Malaysian authorities (PDRM, SPRM, etc.) | Legal compliance, fraud investigation | Legal obligations |
| Certified cloud services | Secure data storage | Bp99's legitimate interests |
All third parties who receive your data are bound by strict confidentiality agreements and are required to protect your information to the same or higher standards as bp99 itself.
Protecting your personal information is more than a legal obligation — it is a moral responsibility we take very seriously. BP99 continuously invests in security infrastructure to ensure your data remains protected at all times.
All communications between your browser and bp99's servers are encrypted using 256-bit SSL — the same standard used by leading banks in Malaysia.
Passwords are stored as bcrypt hashes that cannot be decrypted. Even bp99 employees are unable to view your password.
2FA via SMS OTP is available and strongly recommended for all bp99 members to prevent unauthorised access.
An anomaly detection system operates around the clock to identify and respond to any security threats.
While we take all reasonable precautions, no security system is 100% foolproof. In the unlikely event of a data breach that may affect your rights, bp99 will notify you within the timeframe required under Malaysia's PDPA and take immediate action to contain and remediate the situation.
Platform bp99 uses cookies and similar tracking technologies to enhance your experience, maintain the security of your login session, and help us understand how users interact with our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the privacy policy of bp99, you have certain rights regarding the personal data we hold about you:
Request a copy of all personal data we hold about you.
Request the correction of inaccurate or outdated personal data.
Requesting data deletion under certain circumstances ("right to be forgotten").
Objecting to the processing of your data for direct marketing purposes.
Receive your data in a machine-readable format for transfer to another provider.
Withdraw consent for data processing that relies on consent.
To exercise any of the rights above, please contact the bp99 privacy team by email at privacy@bp99.run or via live chat. We will respond within 30 days of receiving your request. Please note that some requests may be subject to record-keeping obligations required under Malaysian law.
BP99 does not retain your personal data longer than necessary for the stated purposes or as required under Malaysian law.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. For data stored in physical format, secure destruction methods will be applied.
To deliver a reliable platform experience, bp99 may store or process some of your data on servers located outside Malaysia, including data centres in Asia Pacific and Europe.
Whenever your data is transferred across borders, we ensure that:
Platform bp99 is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
BP99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or updates to the services we offer. We are committed to:
Continued use of the platform bp99 after the changes take effect will be considered acceptance of the amended Privacy Policy.
If you have any questions, concerns, or wish to exercise your privacy rights regarding the data we hold, please contact the bp99 Data Protection Officer (DPO):
Privacy@bp99.run
Response within 3 business days
Available 24/7
Bahasa Melayu & English
Support@bp99.run
For cases requiring escalation
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated and bp99 has failed to address your concerns to your satisfaction.
All your data is protected with 256-bit SSL encryption — the same security technology used by Maybank2u and CIMB Clicks to safeguard financial transactions.
All of bp99's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary privacy legislation protecting user rights.
BP99 has never and will never sell, rent, or trade your personal information to advertisers, marketing agencies, or any third party for profit.
You can access, correct, or request deletion of your data at any time. Full control remains in your hands — not ours.
The bp99 platform undergoes independent annual security audits by qualified third parties to ensure our data protection standards remain current.
BP99 has a dedicated Data Protection Officer (DPO) to ensure all privacy matters are handled promptly, professionally, and in accordance with the law.
We take your privacy seriously. Register now and enjoy slots, Live Casino, EPL sports betting, and the Malaysia Super League with the peace of mind that your data is always protected.